BioReference Laboratories

Designed a mobile and responsive web phlebotomy scheduling service that focuses on allowing the patient to feel in control of the process.
Challenge
Create a seamless scheduling tool for patients to request a phlebotomist to come to their home while accounting for the known-unknowns that can alter appointments in general.
Role & Responsibility
I was responsible for discovery, ux wireframes to the final clickable prototype. I worked with the CEO, CTO, and product owner.
Deliverables
UX Canvas
,
UX Research
,
UX Wireframes
,
Sitemap
,
User Flow
,
User Research
,
Responsive Design
,
Consumer Journey
,
Stakeholder Interviews
,
Style Guide
,
Email Design
,
Year
2019
Technologies Used
Figma
Illustrator
Slack
COMPANY
Confidential
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