Healthcare Product Design Blog

Research

Just say "Create Free Account"

Asking HCPs to create an account should be as straightforward as a prescription direction. It should be a clear call to action: "Create free account." There's no room for ambiguity or fancy footwork here.
Product Design

Net-New, 0-1 Product Design Data Challenges

Creating a product is often like solving a complex jigsaw puzzle — each piece has its unique role and importance. But what happens when you're designing a novel product without pre-defined APIs or a data dictionary? You're essentially dealing with a puzzle without set pieces or a reference image. As a Lead Product Designer, this is akin to navigating a labyrinth in the dark.
Product Design

How To Write In App Advertising Copy

In today's digital landscape, in-app advertising offers a unique channel to connect with users. However, writing in-app advertising copy presents its own set of challenges. How do you grab attention within a confined space? How do you compel users to take action without interrupting their app experience?
Product Design

What is the AARRR funnel?

High velocity product teams can not exist without alignment of and incorporating the AARRR funnel into their product design approach. There are always an array of problems to solve, multiple features to implement, and unending user needs to meet.
Research

Screen With Experience-Based User Testing Questions

Asking the right questions during user testing can drastically alter the trajectory of your product design process. Switching from traditional rating scales to experience-based questions can transform the quality of feedback you receive. In specialized fields like digital health, where the goal is often to make healthcare providers focus less on administrative tasks and more on patient care, the importance of effective user testing cannot be overstated.
Product Design

Why 'Invite Your Friends' Should Wait

In the journey of building a digital product, excitement and anticipation often pervade the atmosphere. "What if it goes viral?" is the whispered dream of every product designer and entrepreneur. But in this heady mix of aspiration and anticipation, it's essential to realize that not all features are created equal—especially the notorious "Share" or "Invite Your Friends" function.
Product Management

What is a User Story

Misunderstanding "user story" disrupts team collaboration. It's a dynamic, validated guide for all—from devs to marketers. Not just use cases, but intent-driven narratives that evolve, focus on single personas, and transform into testable hypotheses.
Design

Why I Believe 'Ideas' Are a Liability in the Product Ideation Phase

In product design, especially in healthcare, I believe the term "ideas" is more a liability than an asset during the ideation phase. While ideas create a buzz, they're often abstract, unactionable, and untested, merely capturing a fleeting spark of inspiration.